iTMs is irrelevant to me personally as a music access service, but as an environment for acquiring podcasts and (now) videos, iTunes definitely has got me caffeinated. So it was with happy anticipation that I unpacked iTunes 6, only to find nothing but black screens in the Videos portion. I can see the Lost episodes, because Lost is linked to the main iTMS page. But when I click Videos in the sidebar, it's all black, all the time. I've rebooted, reinstalled, and refreshed Windows (XP). Anyone else having trouble?
iTunes Video and the Black Screen of Death
Reader Comments
(Page 1)2. Keep trying sights been done a few times and proper links to the content took a while to be posted. Also an update to Quicktime 7.0.3 is required (they were awful quiet about that on).
Posted at 5:58AM on Dec 19th 2005 by Tim Rosencrans
3. When you say "sidebar," are you referring to the "Source" window in iTunes, or the left-hand navigation section inside the iTunes Music Store? Clicking "Videos" in the Source list only lists videos that are currently in your library -- not videos available in the iTunes Music Store, but videos stored locally on your machine. It's a little confusing because you can't drag files onto that window to add them to the library -- you have to click "Library," drag them to that screen, then click "Videos" and they'll be in the list.
However, at least on my machine (12" PowerBook running 10.3 and iTunes 6), when I look at the iTunes Music Store I see several new categories under "Inside the Music Store" in the left navigation section: Movie Trailers, Music Videos, Pixar, and TV Shows. They all work just fine (though I haven't actually bought anything yet).
Posted at 5:58AM on Dec 19th 2005 by Nicholas Dunham
4. Gee what a surprise. Yet another post 4.x release that's borked and buggy.
Feel free to post on the apple forums. Don't be surprised when your post gets deleted though. There is a lot of that going on since the 5.x series came out.
Oh btw, its official smart playlists are GONE FOR GOOD from 4G. So if you were holding off on going to 4.9(avoid 5.x) feel free to update, there is no firmware coming to fix the smart playlist issue. Sigh.
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Posted at 5:58AM on Dec 19th 2005 by markbowman
5. Works fine for me on my Dell running XP, works better on my iMac and Powerbook. Dude, get a Mac.
Posted at 5:58AM on Dec 19th 2005 by jeff
6. I would check and make sure your QuickTime is updated. I can see everything fine. I got my iTunes from Apple's Software Update and it updated my QuickTime at the same time. Will require a restart.
Posted at 5:58AM on Dec 19th 2005 by Kristen
8. Dude the side menu which says "videos" is the collection of your own videos. the ones you have downloaded!!
Posted at 5:58AM on Dec 19th 2005 by Ele
9. Exactly how do you see the videos for sell or for viewing? Its not on the obivious button called Videos? but in the Music Store? Where in the music store?
Posted at 5:58AM on Dec 19th 2005 by Simple Bob
10. I have the same problem, he means in the little navigation bar on the left, when you click videos you can get either your existing videos or the 'video store', you choose by clicking on the blocks or lines on the top right, small icons. I have the same problem and i've had 7.03 for a long time...the 'video store' is black, google isn't too sure about it either. Post up on here if you know please.
11. I get the same thing on both my XP PC and Mac Mini. Got Quicktime 7.03, so not that ...
Posted at 5:58AM on Dec 19th 2005 by OtinDaku
12. Hey, just read your post and just wanted to chime in that I am having the black screen in iTunes bug too. Click on videos and the entire main window is a black blank screen. Click on list view and I just see empty files.
I am using the latest version and no luck. Latest nvidia drivers + winxp on my system and still have a problem.
Posted at 5:58AM on Dec 19th 2005 by Mike
13. This problem withe black screen is happening on both Windows XP and OSX. I am pretty sure the XP install actually included the latest quicktime already, so I am not sure what the problem is. Sucks!
Posted at 5:58AM on Dec 19th 2005 by Daniel Wabyick
14. So any joy on this yet - Im using the latest version of quicktime but get a complete black screen when browsing videos in iTMS .... :(
Posted at 5:58AM on Dec 19th 2005 by monkeyleader
15. I am having the black screen in iTunes bug too. I tried reinstalling iTunes to no avail. Anyone know what to do? noramantell@rcn.com
Posted at 5:58AM on Dec 19th 2005 by nora Mantell
16. Same thing here.
Posted at 5:58AM on Dec 19th 2005 by Daniel Wabyick
1. I'm with you. Whole screen is black. I was also having trouble accessing my shopping cart and adding to it. Just tried again and those are working. Still no video...
Posted at 5:58AM on Dec 19th 2005 by Brad