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iTunes 5 Disasters

iTunes 5 adoption isn't going smoothly. I haven't had any trouble myself, with installation or limited use of the upgraded program. Dana Blankenhorn at Corante reports widespread and serious problems, including general computer trashing in Windows machines, and cites Lauren Weinstein: "What's worse, rolling back [to 4.9] can be difficult or impossible, and Apple's lack of official recognition or public response regarding these problems is driving many users up the wall. I've personally now seen two systems that have fallen into this black hole — no working iTunes, no working QuickTime, and attempts to install older versions (even just of QuickTime) fail miserably, even after complex (and in some cases dangerous) attempts at cleaning out the leftover muck. It's really a mess — reminds me of early DOS days."

Reports of destroyed iTMS libraries are floating around the Apple boards, though it's hasrd to know whether files have actually gone missing, or simply can't be viewed by people whose only interface with their music has been iTunes. Many (perhaps all) of the issues seem to be related to Bonjour, a program offered/bundled by Apple which facilitates setting up networks. Many people in Apple's discussion forums are citing a Bonjour error before the crashing and apparent destruction of playlists begins. This thread offers a detailed solution that seems to be working for some people.

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